Frequently Asked Questions

1. Who is invited to register for the FOP Family Gathering?

All members of the FOP community are invited to register for this year’s Family Gathering. In addition to individuals living with FOP and their immediate family we invite, you to share the information to register with your extended family and support team, include health care professionals (i.e. doctors, dentists, therapists). 

2. What equipment will I need to participate virtually?

You will need an internet connection and a computer, tablet or smartphone.

3. Am I able to ask a speaker or presenter questions?

There will be a digital Q&A box available in each session where you can type any questions you have as they come up.

4. Can I access translations from a mobile device?

Translated audio and webcast video can be accessed from a mobile device at the same time. Translated captions and webcast videos can not be accessed from a mobile device at the same time. To access written translations and see the presenter's videos and slides during a presentation attendees using a mobile device will need a separate device to access translation services.

5. Will workshops be recorded?

The FOP and Nutrition workshop taking place on Saturday, November 18th will be recorded.  

6. What if my question is not answered during the live session?

If your question is not answered live, you will receive a response and answer to your question within 72 hours from either the speaker or an IFOPA staff member.

7. How do I access the event after registering?

You will receive a link via email prior to the event for easy access. Please note, when clicking the link you will be prompted to enter the first name, last name and email address associated with your registration before entering the event. You will also be required to access a verification code which will be sent to your email or phone number provided in registration to complete the login process.

8. Will I have access to content after the event has ended?

Yes, all registered attendees have access to the virtual event and on-demand recordings of all general sessions for 90 days after the event.

9. Will any prizes be given out during the Virtual Family Gathering?

Yes! We want to encourage attendees to make the most of all that this event has to offer. Within the “Games” section of the virtual event environment, you will find a scoreboard and challenges to earn points by exploring the event space. Prizes will be awarded based on points earned by 2:00 pm CST on Saturday, November 18th. Winners will be announced at the end of the closing panel general session.

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